Table of Contents
Customer
Service
From mackenthuns.com: Navigate to the top of the page and click on “Current Ads.” The weekly ad is situated on the left-hand side, with our Monthly Ads on the right-hand side. Kindly note that the Monthly Ad is different between our different locations. If you need to see a Monthly Ad for a different store, you simply can click on the name of the desired store.
From shop.mackenthuns.com: From the homepage, simply click “WEEKLY AD” on the left-hand side below the search bar and you’ll be promptly redirected to the most current weekly ad page. Please be aware that in the event of a lost online connection, it may take a few moments to reestablish a connection.
Yes, you can add coupons from the “Coupons” sections of the mobile app and desktop experiences. On the desktop experience, simply click “clip” and the coupon will be visible in “Clipped Coupons”. On mobile, select “Coupons” from the main navigation menu and then tap “Clip this coupon” on the right side of the item you want to add from the list of coupons available. The coupon discount will be applied at checkout when your mobile barcode is scanned or your phone number is entered during your transaction.
Coupons that exceed the retail value of an item will be adjusted to provide the maximum value, but will not exceed the price of the item to result in cash back.
Online Shopping - Basic Questions
Yes we do offer delivery through Door Dash for a a fee within 10 miles. The delivery fee is $8.99 within 5 miles and $12.99 up to 10 miles We offer free convenient curbside pickup and in-store pickup.
Look for designated Drive Up parking spots/signage close to the front of the store.
You will receive notifications via email once your order is processed until it is ready for pickup.
Online Shopping - Ordering Questions
A provisional hold is to check to see if it is a valid account and that the card can be run. This will drop off when the order is finalized.
No, we have a fridge and freezer we put your items in to keep them fresh until you can pick them up.
Due to unprecedented demand, we might experience out-of-stocks higher than normal. When ordering, you can indicate your substitution preferences.
Our picking staff will contact you if they have any questions.
Yes. Please call us for additional details.
Yes. You will be required to present an ID upon pickup or you will not be able to receive them.
A Mackenthun’s Rewards account allows you to clip and add digital coupons to your order. It is a free account and offers you a more personalized experience.
When possible, we will always give you the product you asked for. Sometimes, if the item is not available we will give you a substitution.
If you do not want substitutions please choose the “no substitution” options or make a note that you do not want subs.
